At Davis Decorative Hardware, we believe selecting decorative hardware should feel exciting, not overwhelming. Whether you’re building a new home, renovating a kitchen, or updating a single room, our goal is to simplify the process while delivering expert guidance every step of the way.
We call it The Davis Difference: a streamlined, personalized experience designed to make your project feel organized, efficient, and enjoyable from concept to completion.
Here’s what you can expect when working with our team.
Step 1: Design Consultation
Every successful project begins with a conversation.
During your design consultation, our experienced consultants meet with you at one of our showroom locations to learn about your project, style preferences, and functional needs. We review inspiration photos, architectural plans, and product ideas to help guide your selections with confidence.
Whether your aesthetic leans modern, traditional, transitional, or something uniquely your own, we help narrow the options and curate hardware solutions that complement your space beautifully.
Our mission is simple: help you make informed decisions without the stress.
Step 2: Follow-Up Information
Details matter and this step ensures nothing is overlooked.
After the initial consultation, we may visit the job site if necessary to confirm important measurements and specifications such as:
- Door thickness
- Backset requirements
- Handing
- Door Prep
- Installation conditions
- Special project considerations
This stage gives us the opportunity to ask the right questions before orders are placed, helping prevent delays, mismatched products, or unexpected installation issues later in the process.
We believe preparation is key to a smooth project.
Step 3: Proposal & Review
Once we’ve gathered all the necessary information, your consultant prepares a detailed proposal tailored specifically to your project.
This proposal includes:
- Product selections
- Pricing
- Quantities
- Finish details
- Vendor information
You’ll have the opportunity to carefully review every selection and request any changes or adjustments before final approval. Our team works collaboratively with homeowners, designers, builders, and contractors to ensure every detail aligns with the project vision.
Typical proposal turnaround time is approximately 24–72 hours, depending on project scope.
Step 4: Approval
When you’re satisfied with your selections, it’s time to finalize the order.
At this stage, we:
- Review any final revisions
- Confirm product specifications
- Obtain signed approval
- Discuss payment terms and timelines
Our approval process ensures complete clarity before products are ordered, giving clients confidence that every detail has been reviewed and approved.
No surprises. No confusion. Just a clear path forward.
Step 5: Order Processing
Once approved, our team begins coordinating directly with vendors and manufacturers to process your order.
For non-stock items, lead times typically range from 2–3 weeks depending on vendor availability and customization requirements. During this phase, we carefully track incoming shipments and organize products for efficient delivery or pickup.
Upon receipt, our team:
- Verifies all items
- Labels products by location
- Organizes hardware by opening or room
- Prepares orders for installation efficiency
This level of organization saves valuable time for installers and helps projects stay on schedule.
Step 6: Project Completion
The final step is making sure everything is ready for a successful finish.
Once all items have arrived and your order is complete, we contact you to coordinate pickup at your preferred office location. We also:
- Review any remaining balances
- Provide necessary documentation
- Ensure all components are accounted for
Our relationship with clients doesn’t end at pickup—we remain available to answer questions and provide support throughout installation and beyond.
Why Clients Choose Davis Decorative Hardware
The Davis Difference is more than a process—it’s our commitment to service, organization, and expertise. We understand that decorative hardware is one of the finishing touches that brings a home or project to life, and we take pride in helping clients feel confident throughout the journey.
By combining personalized design assistance with detailed project management, we help eliminate the stress that often comes with hardware selection and ordering.
Because at Davis Decorative Hardware, we truly believe in taking the hard out of hardware.
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